Toll Free: 855-422-2272
123 Sunrise Avenue
Toronto, Ontario, Canada
Recently we've been experiencing problems with the shipping calculator that is in use on our website. This may cause discrepancies with the amount that you are charged for shipping. In the case of such a discrepancy, you will be notified via email from which we will resolve the issue.
Sometimes items are too big to ship, and therefore you may get an error from in shipping from our system, please contact our office via phone or email and we can process your order manually.
Orders may be placed online anytime, or by phone or by fax, Monday through Friday, during business hours. To speak to a Customer Care Representative, please dial 416-422-2272 or 1-855-422-2272 . Our normal business hours are 9:00 a.m. - 5:00 p.m. (EST). After hours, please faxyour order to 416-422-2008 or enter your order online.
Knowledgeable representatives can assist you Monday to Friday, 9:00 a.m. to 5:00 p.m. EST, or, if you'd prefer, email us your question: firstname.lastname@example.org
In-Stock orders requiring a guaranteed delivery date/time should choose the expedited service on our website.
Method of Payment
All major credit cards are accepted. If you are a dealer and would like to set up an account, please contact our Customer Care Specialists.
Federal and Provincial taxes are additional. IF YOU ARE A DEALER, AND HAVE A PROVINCIAL TAX EXEMPTION NUMBER, PLEASE CONTACT OUR CUSTOMER CARE SPECIALISTS.
Returns and Exchanges
All CLEARANCE merchandise is final sale. There are no returns or exchanges are allowed. No additional discounts apply to CLEARANCE merchandise.
All regular priced merchandise from the website may be returned or exchanged within 15 days of receipt. All additional shipping charges are extra. Items being returned will be subject to a 15% restocking fee.
All Sale Items are FINAL, no returns or exchanges.